At Lalein, the safety of your personal data and content is our top priority. We are committed to protecting your privacy, maintaining your trust, and ensuring the security of every interaction you have with our platform.
1Data Encryption
- All passwords are securely encrypted using industry-standard techniques.
- Sensitive information, including your login credentials and uploaded content, is protected during transmission with modern encryption protocols (e.g., HTTPS/TLS).
2Secure Handling of Uploaded Content
- Files you upload — including text, videos, or documents — are processed securely and strictly used for generating your podcasts.
- Uploaded files are temporarily stored to support content generation and are deleted after processing.
3Payment Information Protection
- We do not store or process your payment information directly.
- All transactions are securely handled through trusted third-party payment providers (e.g., Stripe, Apple, Google), each compliant with strict financial industry standards (PCI DSS).
4Infrastructure and Operational Security
- Our servers and databases are hosted with reputable cloud providers who maintain top-tier security certifications.
- Access to user data is strictly limited to authorized personnel and protected by access controls and audit logs.
5Privacy by Design
- We collect only the minimum necessary data to provide and improve our services.
- We never sell your personal information.
- Your content remains yours — we only use it to generate your requested podcasts under a limited license.
6Monitoring and Incident Response
- We continuously monitor our systems for unusual activity.
- In the unlikely event of a data breach, we will act swiftly to mitigate risks and notify affected users in accordance with applicable laws.
7Your Role in Security
- Please use a strong, unique password for your Lalein account and keep your credentials confidential.
- If you believe your account has been compromised, contact us immediately.